Wicked Problem

Surfing through Wikipedia for a mind mapping software called ‘Compendium‘, I came across this entry on Wicked problems.  Well, it explains a lot of the big issues in the world.

“Wicked problem” is a phrase used in social planning to describe a problem that is difficult or impossible to solve because of incomplete, contradictory, and changing requirements that are often difficult to recognize. Moreover, because of complex interdependencies, the effort to solve one aspect of a wicked problem may reveal or create other problems.

[...]

Classic examples of wicked problems include economic, environmental, and political issues. A problem whose solution requires large groups of individuals to change their mindsets and behaviors is likely to be a wicked problem.

Specific examples of wicked problems include global climate change, healthcare in the United States and elsewhere, the AIDS epidemic, pandemic influenza, international drug trafficking, homeland security, and nuclear energy and waste. In the United States, wicked problems at the national, state and local levels include drugs, crime, mental health, education, poverty, urban decay and issues related to the foregoing list.

[...]

According to Ritchey (2007)[3], the ten characteristics are:

  1. There is no definitive formulation of a wicked problem.
  2. Wicked problems have no stopping rule.
  3. Solutions to wicked problems are not true-or-false, but better or worse.
  4. There is no immediate and no ultimate test of a solution to a wicked problem.
  5. Every solution to a wicked problem is a “one-shot operation”; because there is no opportunity to learn by trial-and-error, every attempt counts significantly.
  6. Wicked problems do not have an enumerable (or an exhaustively describable) set of potential solutions, nor is there a well-described set of permissible operations that may be incorporated into the plan.
  7. Every wicked problem is essentially unique.
  8. Every wicked problem can be considered to be a symptom of another problem.
  9. The existence of a discrepancy representing a wicked problem can be explained in numerous ways. The choice of explanation determines the nature of the problem’s resolution.
  10. The planner has no right to be wrong (planners are liable for the consequences of the actions they generate).
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